1. Introduction
At TNS Tech Nova Solution, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and safeguard personal data when you use our services, including WhatsApp Business API solutions, digital marketing services, and related platforms.
2. Data Collection
🔹 User Data
We may collect personal information such as:
Name
Phone number
Email address
Business details
Payment information
This data is collected during registration, onboarding, or while using our services.
🔹 Usage Data
We may automatically collect technical data such as:
IP address
Device type
Browser information
Interaction and usage patterns
This helps us improve performance, security, and user experience.
🔹 End-User Data
Clients using our platform are responsible for obtaining proper consent from their end-users before collecting or processing personal data through WhatsApp or any communication channel.
3. Data Usage
We use collected data for the following purposes:
✔ Service Delivery
To provide, operate, and improve our services including WhatsApp API integration, automation systems, and marketing solutions.
✔ Communication
To send important updates, service notifications, support responses, and account-related information.
✔ Compliance
To comply with applicable laws, regulations, and policies, including those of Meta Platforms.
4. Data Sharing
We do not sell, rent, or trade any user data.
However, data may be shared with:
Trusted third-party service providers (under strict confidentiality)
Legal authorities when required by law
To protect our legal rights and prevent misuse
5. Data Security
We implement industry-standard security measures to protect user data from:
Unauthorized access
Data breaches
Alteration or misuse
Users are also responsible for maintaining the confidentiality of their login credentials.
6. Data Retention
We retain user data only for:
As long as necessary to provide services
To fulfill legal and regulatory requirements
After that, data is securely deleted or anonymized.
7. User Rights
Users have the right to:
Access their personal data
Request correction or updates
Request deletion of their data
For any such requests, users can contact our support team.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Users will be notified of significant changes, and continued use of our services implies acceptance of the updated policy.
9. Contact Information
For any questions or concerns regarding this Privacy Policy:
📧 Email: tnstechnova@gmail.com
📍 Address: Noida Sector 83